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SUPPORT & HELP

Frequently Asked Questions (FAQ)

Answers to the most common Loudlink questions: changes not showing, QR reprints, languages and translations, menu design and managing multiple stores.

I made a change but I do not see it on my phone. What do I do?

  • Refresh the menu page in the browser.
  • If it persists, clear the browser cache.
  • Changes in the admin panel are published instantly.

Do I need a new QR when I change prices or products?

No. The QR is live and always leads to the latest version of the menu. You print it once.

How do I change a price?

  • Open Products from the left menu.
  • Click edit on the product.
  • Change the price field and save.

How do I temporarily hide a product?

From the product list or the edit form you change its availability. The product disappears from the menu without being deleted and you restore it anytime.

Which languages does the menu support?

Greek as the source language, plus English, Deutsch, Español, Français and Italiano.

Content is translated automatically from Greek and you can correct anything, per language.

How do I change colors, font or background?

From the Design section. You pick a layout, a palette or your own colors, a background image and a font, with a live preview.

How do I change Wi-Fi, hours or phone?

From the store details. Whatever you change there updates the customer menu instantly.

What is the Popular category?

A special category that appears first on the menu and shows the products you pick. If you set no products, it does not appear at all.

Can I manage more than one store?

Yes. With Switch store in the left menu you move between your stores. The feature unlocks depending on your plan.

How do I replay the guided tour?

Open Settings and pick the tour option. The 16 step guide plays again from the start.

Did not find what you need?

Email us at [email protected] or call +30 210 440 3836.

See the Loudlink Support guide for every contact channel.

Need help?

If something does not work out, do not waste time. Our team replies fast to every question.

Contact us